23 - 27 JANUARY 2020

VOLUNTEER PROGRAMME 2020

Registrations for the Jaipur Literature Festival 2020 Volunteer Programme are now closed. Please apply next year

For those who have submitted their applications, kindly note that the applications will be evaluated on a first come-first served basis. The interviews for the successful applicants will be conducted between September-November 2019. Please note that due to the volume of applications we receive; only successful applicants will be contacted. If you do not hear from us by the end of December, unfortunately, your application has not been selected.

Volunteer

Author Liaison

Volunteers in this department will receive the author(s) and ensure they are prepared and at the venue for their session. You will be based in the Authors’ Lounge, offering warmth and hospitality and ensuring the age-old Indian adage ‘Atithee Devo Bhava’ (‘the guest is God) by making sure our authors are comfortable and relaxed.

Book Signing

Each venue has a dedicated book signing area where speakers will arrive following their session to sign books for their legions of fans. It will be your job to make sure the area is ready and equipped with everything required. You will also need to make sure orderly queues are formed and that the signings proceed calmly.

Book Store

Every year at the Jaipur Literature Festival, we showcase our very own library and bookstore. Book inventory, helping the audience locate their next read, manning the bookstore as well as making sales will be your responsibility. This role can be more physically demanding and requires being on your feet.

Delegate Management

The Delegate Experience that is offered at the Festival is one-of-its-kind. Volunteers will be responsible for managing the Delegate Lounge and ensuring that Delegates are looked after. This includes manning the enquiry desk in the lounge, closely working with Food and Beverage volunteers, escorting Delegates to the Transport Desk. Volunteers may also be assigned the responsibility to go to the Heritage Events.

Digital Payment Solution

In this day and age, it’s all about going cashless. The department was introduced in 2018 and saw the Festival go cashless across the board. Volunteers in this department will be required to work carefully as they will be dealing with transactions.

Food and Beverage and Lounge Management

Volunteers in the department will need to ensure our lounges are stocked with refreshments, venues provided with adequate bottles of waters and meals laid out on time. Volunteers will also need to help manage crowds during peak hours. This is an ideal role for hotel management and hospitality students.

Heritage Events

In addition to sessions at the main festival venue (Hotel Diggi Palace) and the Jaipur Music Stage, there are additional events hosted by the Festival, which in the past have included performances at Amber Fort and Albert Hall. Volunteers assigned to this role will need to get the venue ready, usher people in and help manage crowds and invites.

Information Desk

Volunteers working at the Information Desk will be required to literally know-it-all. But without the attitude of a know-it-all! You’ll need to know the venues and schedule like the back of your hand and keep up to date with any programme changes. You will also manage the sale of brochures as well as the lost and found.

Jaipur Music Stage

Volunteers will be responsible for ensuring the set up of the Jaipur Music Stage and sound checks are carried out according to schedule. Music Stage Volunteers will also be the Artist Liaisons for the morning music programme at Jaipur Literature Festival.

Logistics (Transport & Accommodation)

One of the most stimulating albeit most challenging departments, this job requires meticulous time keeping and organisational skills. Our self-motivated volunteers are responsible for taking care of our authors’ travel itineraries, having them picked up and dropped to and from specific locations and making sure their accommodation is ready for their arrival. Volunteers working in this department will need to be quick on their feet, ready to tackle any problem and of course, be courteous at all times.

Merchandise

Volunteers will be responsible for managing the merchandise store, which includes assisting the vendors in setting up the store, billing, making payments, and ensuring smooth running of Cashless system. This is a great opportunity for people with a design and/or marketing background. This role can be more physically demanding and requires being on your feet.

Outreach

Organised by Pratham books and Teamwork Arts, the Outreach Programme aims at widening the scope of the Festival by reaching out to educational institutes through reading sessions and workshops with authors with the aim of spreading the joy of books and reading among children. The Volunteers will be required to coordinate with the school, authors and logistics team to ensure that this is carried out smoothly.

Press & Media

Press and Media volunteers will be based at the Press Terrace where they will work closely with the Festival PR team to coordinate interviews with the speakers. You will also be responsible for assisting media persons with any festival related queries. In addition, you’ll also need to make sure the Press Terrace is ready to receive authors for their interviews.

Registration

Your responsibility will be to receive the audience and check identity cards/documents as well as register our delegates, authors, press and artists separately. You’ll be the ‘face’ of the Festival, making first contact with our audiences and speakers as they make their way to the venue so if you’re tech savvy, quick to learn, calm under pressure and can keep a smile on your face, this is the job for you!

Security

You will be the eyes and ears of Jaipur Literature Festival by ensuring there is smooth coordination and interaction between the security guards, bouncers and the audience attending the Festival and the Jaipur Music stage where artist security will take prime precedence. The Security Volunteers will work with Security agencies and assist their team members and Teamwork Arts Security Head during VVIP visits and be aware of any unwanted or anti-social activities.

Social Media

Do you live and breathe social media? This is a great opportunity for you to work alongside our digital team and hone in your photography and content writing skills. Volunteers will be required to work on ground to capture the ambience of the Festival, behind the scenes activities and key sessions to generate online content for the Festival. Applicants with a background or interest in photography, advertising, branding and digital media are encouraged to apply.

Sponsor Management

Volunteers are assigned different venues where they will coordinate with the venue managers, technical staff and the sponsorship team to make sure that branding as promised to sponsors is displayed correctly. This is a great opportunity for Marketing students or those with similar experience.

Technical

This department is key in running and connecting the Festival to the world. Volunteers will be required to work with the IT representative from Teamwork Arts to ensure technical errors don’t hamper the Festival and there is internet connectivity at all time.

Venue Management

Your main responsibilities will be to make sure your assigned venue is ready prior to every session and help your Venue Manager with managing the crowds and any other task that may arise. As with most other roles, you’ll need to be quick on your feet, patient and courteous. While you may have a front row seat to watching some of the world’s greatest writers and thinkers, you will have to prioritize and ensure your venue functions smoothly.

 

  • Registration for volunteering is open till 5PM, 31 OCTOBER, 2019.
  • Please note that if we meet our volunteer requirement on or before 31 October, 2019, we will cease accepting applications for positions for the 2020 edition of Jaipur Literature Festival.
  • Only applicants OVER 18 years old will be accepted. Applicants that have not turned 18 on or before December 31, 2019 will NOT be considered.
  • Please ensure the details you have entered are correct and read through the form thoroughly before submitting.
  • A group interview will take place following the first round of selection. Shortlisted applicants will be requested to go through the Festival’s history, previous programmes, directors and organiser.
  • Interviews with shortlisted applicants will take place between SEPTEMBER-NOVEMBER 2019.
  • All key communication will be done via email. Applicants who fail to respond to emails/reminder phone calls from organizers during the selection process and training will NOT be considered and their position will be offered to another deserving candidate.
  • First preference when selecting volunteers goes to those residing in Jaipur. Chosen volunteers from other cities will have to manage their own accommodation, travel and transport.
  • There will be a MANDATORY 3-4 day training programme for all shortlisted applicants, prior to the festival.
  • Once selected, you will be asked to sign an undertaking.
  • Lunch will be provided to all volunteers at the festival venue (Hotel Diggi Palace). Volunteers are advised to carry basic refreshments like biscuits and fruits from home.
  • We would appreciate a 10 DAY NOTICE PERIOD if you wish to back out following selection.
  • There is NO FINANCIAL RENUMERATION for volunteering although we will provide a certificate crediting you for your efforts.

APPLICATION PROCESS
 

1. What are the steps involved in the volunteering process?

After filling out the application form on the website, individuals are shortlisted and contacted for a group interview session. If selected, roles and departments are assigned by the volunteer coordinator and communicated via email. Volunteers are then required to attend a training session. Some departments will have two sessions – one in December and another right before the festival. Once training is complete, the team leader assigns duties and the hard work (and fun) begins.

2. Why should I apply?

Volunteering boosts a person’s profile. The volunteers at Jaipur Literature Festival are exposed to a wide array of people ranging from the speakers to festival organisers to fellow volunteers who come from different backgrounds. It also provides an opportunity to understand the logistics behind putting together a festival the size and scale of Jaipur Literature Festival.

3. Where will the interviews take place?

The interviews take place in Jaipur. Details on the exact venue, date and time will be shared with the shortlisted applicants via email.

4. Can people from outside India also volunteer?

Yes, we accept applicants from across the globe. The interviews will be carried out over Skype. However, if chosen, the volunteer will have to take care of their own travel, visa, local transport and accommodation, medical and travel insurance. They will have to be present for all festival training and orientation.

5. Will I get to choose my department?

The volunteers will be assigned departments on the basis of their interviews at the discretion of the organizers and this will not be changed unless required. Please note that certain volunteer roles are outside the main festival venue (Hotel Diggi Palace) such as the Transport Desk, which is located at the airport and festival hotels.

6. I have no past volunteering experience. Will this affect my application?

No, this will not affect your application. We recruit volunteers both with and without experience as long as you impress us with why you want to volunteer, any skills or attributes that would be beneficial and what you’re looking to gain from the experience.

7. Do I need specific qualifications?

There is no specific formal qualification required in order to volunteer. We are looking for highly motivated individuals who like working in a challenging and dynamic environment. However, if for example you are a Media/Communications student and keen to work as a Press Volunteer, then highlight this during your interview and why you would be suitable.

8. I have applied to volunteer but have not been invited to an interview session. What should I do?

Due to the large amount of volunteer applications we receive, it may take some time to process them. If you haven’t heard from us yet (don’t forget to check your junk mail inbox too!) please be patient. We will get in touch as soon as we can. The applications are received on a first come-first served basis and hence applying closer to the deadline could result in your application not being processed. If you do not hear from us by the end of December, it should be assumed that your application has not been selected.
Please keep in mind that a large number of applications do not meet our requirements/expectations and are rejected. Please read the roles and responsibilities carefully before applying.

9. How many volunteers are recruited?

We recruit 300 volunteers that work across 25 departments.

10. Will I be asked to upload my CV during the registration process?

No, you will only be required to fill out an application form. Please make sure you read through it before submitting.

11. What is the age limit to apply?

Only applicants above the age of 18 will be accepted. Any applicant that has not turned 18 years old on or before December 31, 2019 will not be considered. There is no restriction on a maximum age limit though working on a festival such as Jaipur Literature Festival requires a lot of running around and some heavy lifting so volunteers are expected to be reasonably fit.

12. Do I need to know any local language for volunteering?

It is preferred that volunteers be fluent in English and/or Hindi. Knowledge of an additional language, Indian or international, is a bonus.

13. Is there an application fee?

No, you just need to complete the online application form in order to apply.

14. Will I get a letter of appointment or a separate letter for my college authorities to show that I am volunteering for the festival?

No, the department/role confirmation email sent to you from Teamwork Arts will serve as a formal confirmation of your volunteer application. Please note that any requests to make exceptions on this account will not be entertained. The certificate provided after the completion of your volunteering period will be proof of the activity undertaken.

VOLUNTEERING

 

1. What are my working hours?

Volunteers will be required for the duration of the festival from 8am to 8pm. Jaipur Music Stage Volunteers will be required until 11pm. Volunteers for Heritage Events will be required from 2-11pm. Volunteers for Jaipur BookMark  will be required for the duration of the event. They might or might not be assigned any alternative roles at the main festival venue.
*Working hours are subject to change depending on the responsibility assigned.

2. Can I attend sessions while volunteering?

Volunteering for Jaipur Literature Festival is a full-time commitment. Please refrain from seeking permission from your team leaders and volunteer coordinators for watching a session. If your intent to volunteer is to attend sessions, we suggest that you attend the festival as a member of the audience. Seats are not allocated for volunteers. Some volunteer roles involve being based at session venues and/or with a view of the sessions from time to time but it is important to remember that you are still working.

3. What is the period of commitment?

Volunteers will be required to attend a 3-4 day training workshop prior to the Festival. The Festival itself takes place over 5 days. There is a closing get together for volunteers on the day after the end of the festival. In total, the commitment period will run for 9-10 days. 

4. Why do I need to attend training?

Training is essential to ensure you have the necessary skills and information to perform your assigned role effectively and safely. This will also include basic disaster management training and demonstrations. Training is also important in order to get familiar with your team members and leaders. Training may be more extensive for some roles. Further information and individual training schedules will be communicated to successful volunteers after their role has been assigned.

5. Where will training take place?

The training will take place in Jaipur. Further information and individual training schedules will be communicated to successful volunteers once their role has been assigned.

6. Is there a dress code?

Volunteers are expected to wear smart casual attire. The Festival Jacket and the badge must be worn by all volunteers at all times during their working hours. Ripped jeans, slippers, T-shirts with quotes, flashy colours will not be allowed. Practical shoes are a must as you will be on your feet. Volunteers should always be dressed in a presentable manner and maintain personal hygiene as they are the representatives of the Festival.

7. Can I take leave during the festival?

It is mandatory for all volunteers to be present during the times/dates required. Hence, we advise volunteers not to take leave during the training and the Festival. The certificate will only be awarded if the volunteer attends all days of the training and the Festival. Anyone failing to do so will not receive the certificate.

8. What meals will I be provided?

Volunteers are provided lunch during training and the Festival. Light refreshments will also be available throughout the day. We recommend that all volunteers carry fruits, light snacks and water bottles for the training and the Festival.

9. Can I leave if I don’t like it?

Yes, you are under no obligation to keep volunteering if you don’t enjoy the experience. However, it is always worth talking to somebody about this first. This could be a volunteer coordinator, supervisor or someone in the organisation who is responsible for you. You can discuss why you feel unhappy and what you feel would improve your time as a volunteer. It is also something you may want to talk about with other volunteers. Give yourself a chance to understand the role and work ethics. As the Festival progresses, you will be able to understand your job and develop a bond with your team. Try and give it your 100% and absorb all that you can during the volunteering experience.

10. What will I receive after the completion of my volunteer work?

You will receive a certificate of appreciation acknowledging your work. There is no financial remuneration for volunteers.

11. My friend is also volunteering, can we be assigned to the same department?

A key offering of volunteering at Jaipur Literature Festival is that you get to meet a variety of people from different backgrounds. The idea behind this is to get to know new people, socialise and create bonds. We usually do not assign friends and family members in the same departments unless they are best suited for the same roles.

12. Can I smoke during my volunteer duty hours?

The venue is a no smoking zone and we do not encourage smoking or drinking during volunteering hours. The volunteer must be fully aware of his/her conduct at all times and should not indulge in any activity that could compromise the image/reputation of the Festival.

13. As a volunteer what areas do I have access to?

Volunteers have access to the sub-venues at the festival venue where sessions take place. Only volunteers of certain departments (Author Liaison, Lounge Management, F&B) will have access to author and delegate lounges. Volunteers are not allowed by the poolside dinner area. A dedicated Volunteer Lounge will exclusively provide volunteers with meals and refreshments.

14. Can I take a break to meet my friends during the Festival?

Volunteering for Jaipur Literature Festival is a full-time commitment and thus we advise you against such actions. We can guarantee that you’ll make plenty of new friends while working at the festival.